What Our FAQ Covers and Why It Matters
We built this FAQ around the real questions we see coming in — not a list of things we wanted to explain, but the actual things you ask before you deposit or after you open an account. Each answer is written to be direct. You should be able to read one, act on it, and move on without having to contact support.
Where an answer needs a live agent — for example, a locked account or a delayed Nagad transfer — we tell you exactly which channel to use and what to include in your message. Account questions, payment questions, and access questions each have their own section below. Availability of services on 77arc depends on your local law and eligible region, so a
few answers mention that too. If you are in Bangladesh and your region is supported, the answers here apply to your account directly. Rocket, bKash, and Nagad are the wallets we handle most, so payment questions focus on those three.
- bKash
- Nagad
- Rocket